Privacy Policy

Last updated: May 4, 2026

PALSHIELD respects the privacy and safety of our supporters, volunteers, partners, donors, and website visitors. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and what choices you have.

This policy applies to information collected through palshield.org, PALSHIELD contact forms, volunteer forms, donation links, newsletter signups, event registration forms, and related digital channels operated by or on behalf of PALSHIELD.

1. Information We Collect

We may collect the following types of information when you interact with us:

Information you provide directly

This may include:

  • Name
  • Email address
  • Phone number
  • Mailing address, if provided
  • Donation information
  • Volunteer application information
  • Event registration details
  • Messages submitted through contact forms
  • Organizational affiliation, if provided
  • Any other information you choose to share with us

Donation-related information

When you donate through a third-party fundraising or payment platform, such as Zeffy or another payment processor, that platform may collect payment and transaction information. PALSHIELD may receive limited donor information needed for donation records, receipts, donor communication, reporting, and organizational accountability.

PALSHIELD does not directly store full credit card numbers or banking credentials on palshield.org.

Website and usage information

Our website may automatically collect basic technical information such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Referring website
  • Approximate location based on IP address
  • Date and time of visit
  • Cookie or analytics information

This information helps us understand website performance, improve public communication, protect against abuse, and evaluate outreach effectiveness.

2. How We Use Information

We may use collected information to:

  • Respond to messages and inquiries
  • Process donations and provide receipts
  • Communicate with donors, volunteers, partners, and supporters
  • Manage volunteer applications and event registrations
  • Provide organizational updates, newsletters, and public reports
  • Improve our website, outreach, and public education work
  • Maintain records for financial, grant, fiscal sponsor, or compliance purposes
  • Protect the security, integrity, and availability of our website and systems
  • Prevent fraud, spam, abuse, or unauthorized access
  • Comply with applicable legal, tax, reporting, or regulatory obligations

3. How We Share Information

PALSHIELD does not sell personal information.

We may share limited information only when necessary for legitimate organizational purposes, including with:

  • Fiscal sponsors, accountants, auditors, or grant administrators
  • Donation platforms and payment processors
  • Email, website, analytics, hosting, or form service providers
  • Event or volunteer coordination partners, when relevant
  • Legal, compliance, or security professionals
  • Government, regulatory, or law enforcement authorities if legally required

We aim to limit shared information to what is necessary for the specific purpose.

4. Sensitive Operational Information

Because PALSHIELD works in contexts involving vulnerable communities, field partners, and safety-sensitive logistics, we may restrict, redact, or withhold certain operational information from public communications.

We ask that supporters, volunteers, and partners avoid submitting unnecessary sensitive information through public forms, email, or unsecured channels. If a matter involves safety-sensitive details, please contact us first so we can determine the safest communication method.

5. Donations and Third-Party Platforms

PALSHIELD may use third-party platforms to process donations, manage event registrations, collect forms, send email updates, host website content, or analyze website traffic.

These third parties may process information according to their own privacy policies and terms. We encourage you to review the privacy practices of any third-party platform used to donate, register, or submit information.

PALSHIELD is not responsible for the privacy practices, security practices, or content of third-party websites that are not controlled by PALSHIELD.

6. Cookies and Analytics

Our website may use cookies, analytics tools, embedded content, or similar technologies to understand how visitors use the site and to improve performance.

Cookies are small files placed on your device by a website. You can usually disable or delete cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

If PALSHIELD uses analytics tools such as Google Analytics, those tools may collect information about your interaction with the website, including pages visited, device information, browser information, and approximate location. Analytics data is generally used in aggregated form to improve website performance and communication.

7. Email Communications

If you sign up for updates, donate, volunteer, register for an event, or otherwise provide your email address, we may contact you with relevant organizational updates.

You may unsubscribe from non-essential email communications by using the unsubscribe link in an email, if available, or by contacting us directly.

Transactional, donation-related, volunteer-related, event-related, or legally necessary communications may still be sent when appropriate.

8. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including donor records, volunteer coordination, financial reporting, grant reporting, legal compliance, security, and organizational accountability.

Retention periods may vary depending on the type of information, the reason it was collected, and any applicable legal or reporting obligations.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

No website, email system, form tool, payment processor, or internet transmission is completely secure. Please avoid sending highly sensitive information through unsecured channels.

10. Children’s Privacy

PALSHIELD’s website is not intended to collect personal information from children under 13. We do not knowingly collect personal information from children under 13 through the website.

If you believe a child has submitted personal information to us, please contact us so we can review and delete the information where appropriate.

11. Your Choices and Rights

Depending on where you live, you may have rights related to your personal information, including the right to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Opt out of non-essential communications
  • Ask questions about how your information is used

To make a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.

12. International Visitors

PALSHIELD data is stored in multiple cloud servers throughout the globe. Our information may be processed in the United States or in other locations where our service providers operate.

By using our website or submitting information to PALSHIELD, you understand that your information may be transferred to, stored in, or processed outside your country of residence.

13. Links to Other Websites

Our website may link to third-party websites, social media platforms, donation platforms, partner organizations, reports, or external resources.

This Privacy Policy does not apply to third-party websites or services. We encourage you to review their privacy policies before submitting information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page.

Continued use of the website after an update means the revised policy applies going forward.

15. Contact Us

For privacy-related questions, requests, or concerns, contact PALSHIELD at:

Email: admin@palshield.support

Website: palshield.org